Frequently Asked Questions

  • During your 60-minute initial evaluation, time will be taken to understand your personal journey—where you've been, your current situation, and your aspirations. This conversation allows me to gain insight into your experiences and goals. Following this, I'll conduct a comprehensive assessment that examines your posture, strength, and range of motion, focusing on areas pertinent to your concerns. If appropriate, we'll also discuss and consider an internal pelvic floor muscle assessment. If any immediate treatments can enhance your comfort or performance, we'll address them during this session. Finally, together, we'll develop a personalized plan tailored to your goals and lifestyle, equipping you with the tools to take control of your health and wellness.

  • In Texas, you're allowed to begin physical therapy without a physician's referral for up to 10 consecutive business days. If treatment is needed beyond this period, we'll need to obtain a referral from a qualified healthcare provider to continue. This process ensures that your care remains coordinated and comprehensive.

  • Absolutely. Pivot Physio addresses a wide range of pelvic floor issues. To determine if we can provide expert care for your specific concern, you're welcome to send us a message or schedule a complimentary 20-minute consultation. This allows us to discuss your needs and how we can best support your health journey.

  • While financial responsibility rests with you, some insurance companies do offer reimbursement for out-of-network services through a process involving a "superbill." This detailed receipt includes the treatment codes and services provided during your sessions. Upon your request, we can provide a superbill for you to submit to your insurance company. However, it's important to note that reimbursement is not guaranteed and varies by insurer. Additionally, Medicare does not permit reimbursement for services provided by out-of-network providers, so we do not treat individuals aged 65 or older who have a medical need for physical therapy under Medicare coverage.

  • In my experience within various insurance-based models, I've observed that insurance constraints can sometimes limit patients' access to necessary care, delay treatment, or prematurely discontinue therapy once initial improvements are noted. By moving away from insurance-based models, we place decision-making directly in your hands. This approach empowers us to collaboratively determine the course and duration of your therapy, free from external limitations, ensuring that your treatment aligns with your personal goals and needs.

  • We strive to make payment as convenient as possible by accepting debit/credit cards, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA) funds. We always provide a Good Faith Estimate prior to your visit to ensure transparency regarding the cost of your care.

woman with resistance band on foot sitting on floor in Pivot Physio office for pelvic health physical therapy

Personalized, Effective Care

Our goal is to provide you with personalized, effective care tailored to your unique needs. If you have any further questions or need additional information, please don’t hesitate to reach out.